Why is my image too small to print?
Unlike film negatives, which could be enlarged greatly without significant loss in quality, digital photos cannot be increased in size without losing detail and clarity. This is because your image is made up of a certain number of points of colour - pixels!
When you try to enlarge a digital photo, these dots just get bigger and bigger, giving your printed image a 'boxy' or jagged look that's not very nice to look at.
For this reason, we check your uploaded photos to ensure that we can give you a good quality print. The smallest image we will accept for printing on canvas is 1500 x 1500 pixels, or 2.25 megapixels.
Common Problems
- Check your digital camera's image size/quality setting
Most digital cameras can be set to take pictures at smaller sizes to save space on the memory card. Don't do this! If your camera is set to a lower resolution than it is capable of capturing, you are throwing away precious pixels that cannot be recovered! - E-mailed Photos
Many e-mail programs will downsize attached pictures so that they can be sent and received more quickly. If you are sending photos to someone, or if someone has sent them to you, check that the photo you have used is the original size. - Mobile Phone Cameras
Many mobile phones have built-in cameras. Many recent models have cameras capable of creating suitable images, but many do not. As with any digital camera, check your image size/quality setting to ensure that you are capturing all of the pixels that your camera is able to.



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